AnytimeWorkDone (“we”, “us”, “our”) provides a platform that connects clients with service professionals for home and business services. This Privacy Policy explains how we collect, use, share, and protect your information when you use our mobile application (“App”) or website (“Platform”).
By using AnytimeWorkDone, you agree to the practices described in this Policy.
1. Information We Collect
We only collect information necessary for account creation, service bookings, safety, and app functionality.
1.1 Personal Information
Name
Phone number
Email address (optional)
Profile photo (optional)
Worker profile details (skills, experience, brief bio)
1.2 User-Generated Content
Chat messages between clients and workers
Photos uploaded for tasks
Job descriptions and service requests
1.3 Location Data
Collected only when required for app functionality:
Precise and approximate location for:
Showing nearby workers
Tracking worker movement during an active task
Routing/arrival confirmation
We do not collect or use background location.
Location is used only while the app is in active use or during an active booking session.
1.4 Device & App Information
Device model & operating system
App interactions
Crash logs (Firebase Crashlytics)
Diagnostics & performance data
Device identifiers (Firebase Installation ID)
1.5 Transaction Information
In-app purchase history (subscription tiers)
Payment confirmations
Transaction reference IDs
We do not store card numbers, UPI PINs, CVV, or banking credentials.
All financial processing is handled securely by third-party payment gateways.
1.6 Communication Data
OTP verification codes
Push notification tokens
Support emails or queries
2. How We Use Your Information
We use the collected data to:
Create and manage user accounts
Match clients with suitable workers
Enable chatting and sharing of task details
Provide real-time task tracking and location sharing
Process payments and subscription purchases
Maintain platform safety and detect fraud
Improve app performance and fix crashes
Send important alerts, updates, and confirmations
Comply with applicable laws
We do not sell or rent your personal information.
3. How We Share Your Information
We share information only when necessary for core functionality and safety.
3.1 With Other Users (During an Active Task Only)
Name
Profile photo
Ratings
Phone number (or masked number)
Real-time location (only during active tasks)
3.2 With Service Providers
These partners process data required for app functionality:
Firebase Authentication & Firestore
Firebase Analytics & Crashlytics
Firebase Cloud Messaging
Payment Gateways (Razorpay/UPI)
SMS/Email OTP providers
Maps & routing SDK providers
3.3 For Legal or Safety Reasons
We may disclose data:
To comply with legal requests
To prevent fraud or harm
To protect the safety of users or the public
3.4 Business Transfers
If AnytimeWorkDone undergoes a merger, acquisition, or restructuring, user information may be transferred in accordance with this Policy.
4. Data Retention
Account data: kept until account deletion
Transaction data: retained as required for legal and tax compliance
Chat messages and task data: retained for dispute resolution
Logs & analytics: retained per Firebase policies
Upon account deletion:
Personal information not required for legal compliance is deleted
Some records may be retained temporarily for fraud prevention and regulatory requirements
5. Your Rights & Choices
You may:
Access and update your profile information
Delete your account
Revoke location permissions at any time
Manage notification permissions
Contact us for any privacy-related concerns
Account Deletion Request
You can request account deletion at:
6. Security Measures
We use industry-standard protection methods, including:
HTTPS encryption
Firebase Security Rules
Authentication safeguards
Role-based access controls
No system is completely secure; report any security concerns immediately.
7. Children’s Privacy
Our Platform is intended for adults.
We do not knowingly collect data from users under 18.
If we learn that data from a minor has been collected, we will delete it promptly.
8. International Data Transfers
Data may be stored on secure servers in India or internationally (such as the United States), depending on Firebase infrastructure.
We use appropriate measures to safeguard such transfers.
9. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes take effect when posted within the app or website.
Continued use of the Platform indicates acceptance of the updated policy.
10. Contact Us
AnytimeWorkDone Privacy Office
Email: anytimeofficial12@gmail.com